Privacy Policy

Last Updated: December 26, 2024

1. Introduction

Cigarwell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Services.

2. Eligibility

1. Age Requirement:

You must be of legal age in your jurisdiction to consume, purchase, or possess tobacco products. By using our Services, you confirm that you meet your local legal age requirements.

2. Compliance:

You agree to comply with all applicable laws, rules, and regulations.

3. Information We Collect

1. Information You Provide:

Includes personal details such as your name, email address, shipping address, and any other information you choose to provide (e.g., cigar preferences, tasting notes)

2. Automatically Collected Information:

We may collect certain technical information (like IP address, browser type, device information) using cookies or similar technologies.

3. Third-Party Sources:

We may receive information about you from other sources (e.g., social media services if you choose to link those with your account).

4. How We Use Your Information

1. Provision of Services:

To personalize your experience, manage your account, and provide customer support.

2. Analytics and Improvements:

To analyze usage, improve functionality, and develop new features.

3. Marketing & Communications:

To send you updates, offers, or surveys, subject to your communication preferences.

5. Sharing Your Information

1. Service Providers:

We may share information with trusted third parties who help us operate the Services (e.g., payment processors, data analysis).

2. Business Transfers:

In the event of a merger, acquisition, or asset sale, your information may be transferred.

3. Legal Requirements:

We may disclose information if required by law or to protect our rights or the safety of others.

6. Data Retention

We keep your information only as long as necessary for the purposes outlined in this Policy or as required by law. We will then securely delete or anonymize it.

7. Your Choices

1. Access/Correction:

You can access or update your account information by logging in or contacting us directly.

2. Marketing Preferences

You can opt out of marketing emails by using the "unsubscribe" link or contacting us.

3. Cookies

Manage your cookies through your browser settings or see our Cookies Policy.

8. Security

We implement reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or electronic storage is fully secure.

9. International Transfers

If you are located outside of the United States, please note we may transfer your data to servers located in the U.S. or other jurisdictions, ensuring safeguards in accordance with applicable law.

10. Information You Share

When you post reviews, comments, photos, or profile details, this content may be visible to other users.

11. Reporting & Moderation

If content is reported, we may review it and take action (hide, remove, or ban users). Reports are kept confidential, but we may retain related data for compliance and abuse prevention.

12. Account & Data Deletion

You can delete your account at any time from within the app. Upon deletion, your profile and posts will be removed or anonymized in accordance with our retention policy. You can also submit deletion requests via our Account Deletion Page.

13. Legal Compliance

We do not allow sales of tobacco/nicotine products via our platform. We may remove content or cooperate with authorities if laws are violated.

14. Children's Privacy

Our Services are not intended for minors under the legal age for tobacco use in their jurisdiction. We do not knowingly collect personal information from such minors.

15. Changes to This Policy

We may update this Policy periodically. The most current version will be posted on our website with an updated effective date. Your continued use indicates your acceptance of the updated Policy.

16. Contact Us

CIGARWELL LLC 382 NE 191st Street Suite 82993 Miami, FL 33179 United States of America Email: legal@cigarwell.com

CIGARWELL LLC
382 NE 191st Street
Suite 82993
Miami, FL 33179
United States of America
Email: legal@cigarwell.com